Integrating with API

Welcome to Bliss API documentation. This guide provides an overview of how to integrate with our API to leverage its functionalities, including:

Create a New Quote: Generates a price for the cancellation option on a given product, based on the product price and event timing you supply. This is the first step — it returns a quote the customer can then accept or decline at checkout.

Create a Record: After a customer accepts a quote, this call records the purchase — the product, the price, the event window and the customer's details. This converts a quote into an active record that can later be queried, updated or cancelled.

Resolve a Record: Updates the status of an existing record — marking it fulfilled or cancelled, or updating its details — so the record stays accurate as the underlying booking changes.

Who owes the refund, and who funds it, is set by your agreement with Bliss and by the terms presented to the customer at checkout. Those terms differ by market. This documentation covers the API mechanics only. For API keys, the integration steps, and the full endpoint list, see the API reference.